5-Star Resort in Ansan, Sauna Inside Clearly Visible from Outside… Resort’s Explanation Revealed

Incident of Privacy Violation at a 5-Star Resort Sauna in Ansan

At a 5-star resort located in Ansan, Gyeonggi Province, a privacy infringement incident occurred, allowing the interior of the sauna facilities to be fully visible from outside.

According to a report by Yonhap News on the 29th, on the evening of the 23rd at around 7:30 PM, a resort guest identified as A witnessed the men's sauna on the first floor being clearly visible through the window while passing by the walking path.

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This walking path is known to be frequently used by many guests.

The situation was exacerbated by the fact that it was during the sauna's operating hours, which led to guests using the sauna inside being fully exposed.

A intended to inform the resort about the issue during checkout, but added that he could not do so due to time constraints.

Resort's Explanation and Response Measures

The resort has stated that they usually keep the blinds down to obscure the view, but the issue occurred because someone had raised them. They also explained that while privacy protection film had been applied, it apparently did not sufficiently block the view at night.

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However, other hotels and resorts with sauna facilities implement adequate film treatments to allow for external views while preventing interior exposure.

Therefore, it is possible that the guest who raised the blinds did not anticipate that the interior could be exposed, meaning the hotel cannot avoid responsibility.

It has been reported that the resort is discussing fixing the blinds to prevent arbitrary manipulation or reapplying the film.

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Previously, on the 12th, a similar incident occurred at a hotel in Gyeongju, causing controversy.

At that time, the hotel faced issues with the exposure of the sauna interior due to the performance degradation of the protective film attached to the glass. The hotel issued an apology, stating, "To prevent recurrence, we will periodically inspect the facilities and enhance security awareness training for employees," and apologized for the inconvenience caused to guests.

Image source: Reference photos to assist understanding of the article / pixabay, a hotel in Gyeongju that previously faced controversy. The sauna interior is fully exposed. / online community